How do I respond to a traveler's review?


How to respond to a review:

  1. Go to your Client Center:
  2. Select the Distribution tab at the top
  3. Select your property (PROPERTY'S NAME (Lodging))
  4. Click on 'Property Reviews'. You will then see all of your reviews.
  5. Click 'View / Respond' on the review you want to respond to. (The 'View / Respond' button is located on right side of the screen under 'Action'.
  6. This will pop open the comment and a box for you to Respond. After completing your response, make sure to 'Save Response' to post it.
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